Journey PlatformPreviously known as the Transact Platform. | Form Builder | v5.0 This feature is related to v5.0.
A number of browser now no longer support Adobe Reader plugins and as such don't support in browser PDF forms. The browsers are listed below:
Google chrome now no longer supports NPAPI (Netscape Plugin API), which Adobe Reader utilized to run from within the browser. To use PDF forms now If you can try one of the following solutions:
The new Edge browser does not have any support for ActiveX plugins, which is what Adobe Reader uses in its browser plugins. Edge will open PDFs in the default PDF viewer app for your PC. If you still have troubles with PDFs in Edge, it is recommended that you use another browser, for example, Firefox.
Next, learn how to view PDF documents in Chrome.