Journey PlatformPreviously known as the Transact Platform. | Form Builder | v5.0 This feature is related to v5.0.
This article provides up to date information on how to get PDF Forms and Adobe Reader working on your computer.
Firefox now includes a built-in PDF viewer that allows you to view almost all PDF files found on the web without a plugin. The built-in PDF viewer is enabled by default.
To check what your Firefox browser is set to, go to the Tools Menu > Options and click on the Applications tab
To change from using the built-in PDF viewer to your PDF reader plugin:
The Firefox Software Update feature does not update installed plugins. For information about security and stability issues affecting Adobe Reader, see the Adobe security bulletins and advisories documentation.
To check if you have the latest versions of all your plugins, see plugin check documentation.
Firefox can sometimes block plugins from working on certain web pages. If the PDF is not rendering check the plugin is allowed, click the plugin icon in the browser address bar and then click Allow and Remember.
To reset download actions:
If you are unable to open or use Firefox, follow the instructions in Finding your profile without opening Firefox.
Next, learn how to view PDF documents in IE 8 and IE 9.