View Transactions Delivery

   Journey Manager (JM) Previously known as Transact Manager (TM).  |    System Manager / DevOps  |  v5.1 & Higher This feature is related to v5.1 and higher.

Journey Manager keeps track of each form life cycle from the moment a user opens it until it's purged from the system, so you can check the following information:

  • User interactions with a form.
  • Delivery of submissions and notifications.
  • Form abandonment by users.
  • Form validation errors.

To view form transactions delivery:

  1. Select Operations > Transaction Delivery.
  2. To filter or search the submissions by one or more criteria, specify the following settings and click Search:
    • Delivery Status
    • Delivery Message
    • Form Delivery
    • Max Records
    • Form
    • Start Date
    • End Date

    Click Clear to reset the search criteria.

  3. You can update the following bulk operations to change the status of all selected submissions:
    • Click Make All Delivery Ready to reset delivery status to Ready so the delivery will be retried.
    • Click Clear All Delivery Checkpoints to clear checkpoints, if the delivery service supports delivery checkpoints.
    • Click Make All Delivery Completed to set delivery status to Completed without retrying delivery.
    • Click Make All Undeliverable to set delivery status to Undeliverable, so this delivery will not be reattempted.
  4. Click on a transaction receipt number to view the details of each submission. You can change the delivery status for the individual submission, if required.
  5. Click View Receipt to view and download a transaction receipt as a PDF file.

Click Export Data to export the displayed data as a Microsoft Excel (XLS) file.

Next, learn how to create a delivery channel.