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Exchange Topics

Contact the Exchange Team

   Exchange This topic is related to the Avoka Exchange.  |   Platform Developer |  v5.0 & Higher   This feature is related to v5.0 and higher.

You can contact the Exchange Team to suggest an idea or raise a support request through the Customer Care portal:

Got an idea?

Need to know how to log an idea?

Got an issue?

Need to know how to log a defect or issue?

What we require

  1. Ensure you're using the original Exchange package (not modified services or Maestro assets).
  2. Include your Journey Manager, Maestro and Exchange package versions.
  3. Detail the steps to help us to reproduce the issue.

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Support

Temenos is committed to supporting our customers with Journey platform solutions installed in the cloud or on premise. Learn more about our Customer Care Team, and its policies, procedures, and processes.

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