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How to log an idea

   Exchange This topic is related to the Avoka Exchange.  |   Platform Developer |  v5.0 & Higher   This feature is related to v5.0 and higher.

If you have an idea please share it!

To log an idea or change request through the Customer Care portal:

  1. Go to the Community website.
  2. Click on Raise a Support Request under the Support links at the bottom of the page.
  3. Or click on Support under the More from Avoka links on the right hand side of the page, then click on Raise a Support Request.
  4. Or go to the Documentation website and click on Raise a Support Request under Transact Support.
  5. Click on Help Center in the Customer Care portal.
  6. Click on the Transact Ideas link.
  7. Click on the Exchange link.
  8. Add details on your idea.
  9. Click Create.
  10. Our Customer Care support staff will contact you if they need anymore information before passing this idea or change request on to the Exchange Team.

For more information on how to raise a support ticket see the Contacting Customer Care documentation in the Customer Care Handbook.