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Journey Exchange Overview

   Exchange This topic is related to the Avoka Exchange.  |   Platform Developer |  v5.0 & Higher   This feature is related to v5.0 and higher.

Journey Exchange is a catalog of pre-integrated FinTech applications to extend the power of the Journey Platform.

These third party integration packages are made available to our Journey Platform customers for use in their online customer applications.

A list of published and available packages per region is maintained on: Exchange Package Listing

The Avoka Exchange

The Avoka Exchange catalog has been integrated into Journey Manager from v18.05 to allow you to easily download Exchange packages directly into your Manager environment.

You will need the Exchange permissions to be able to do this. However, for all earlier versions of Manager, a zip file gives you access to the Exchange package services and Maestro assets. To find out more, refer to:


Watch this video for an introduction to the Avoka Exchange.

Contacting the Exchange Team

You can contact the Exchange Team to suggest an idea or raise a support request through the Customer Care portal:

Got an idea? Need to know how to log an idea?

Got an issue? Need to know how to log a defect or issue?

  1. Ensure you're using the original Exchange package (not modified services or Maestro assets).
  2. Include your Manager, Maestro and Exchange package versions.
  3. Detail the steps to help us to reproduce the issue.

Exchange Package Architecture

All Exchange packages are based on the same architecture and interact with Manager and Maestro in the same manner.

As the user interacts with an Exchange package implemented in their application (form), the third party services are called via Manager, and these events are recorded in Journey Analytics, the platform's analytics tool, to be further analyzed in the future.

The transaction properties of the user's application are also sent to the Workspaces portal, so the application life cycle can be reviewed by the Workspaces users.

Exchange Development Schedule

More Exchange packages are always being developed.

Packages being considered for development are here: Development Schedule

Exchange Partnerships

Interested in becoming an Exchange Partner and publishing your own solutions?

The Exchange Partner Program is designed to allow your team to participate in the Avoka Exchange service by developing, certifying and publishing your own solutions. Find out what is involved:

Exchange Developer Resources

Looking for answers as you develop? Let us assist you to get your Exchange package built, certified and published.

We've got some important tips and guidelines that are a great place to start: Developer Resources