Select the organization delivery channel for delivering abandoned submissions from the Abandoned Delivery Channel dropdown list.
Manager version 17.10 and higher has the following fields available for Composer forms only. However they are still displayed for Maestro forms.
Edit the Minimum Transaction Score to specify the transaction score that a form transaction must reach for it to be delivered to the Abandoned Delivery Channel. A transaction score is a numerical value calculated by the form, generally based on how much of the form was filled in. When left blank, all abandoned form transactions are delivered. Otherwise, only those that have been “adequately” filled in, meaning they have reached the Minimum Transaction Score, are delivered.
Select a time from the No User Activity in Form Max Time dropdown list to specify a time frame for allowing any form transaction by an anonymous user to remain untouched before marking it as abandoned.
A form transaction must also have been background saved for this setting to apply.
Select a time from the Submitted Transactions Max Time dropdown list to specify a time frame for allowing any form transaction that has been submitted by a user to remain incomplete before marking it as abandoned.
A form transaction may be incomplete because it’s waiting for a post-submission requirement such as an attachment to be provided by the user.