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Data Export View

   Journey Analytics Previously known as Transact Insights.  |   Analytics  |  v19.05 This feature was introduced in v19.05.

The Journey Analytics Data Export View, introduced in v19.05, allows you to export analytics reports to CSV with the ability to select the granularity of your reports and retrieve exports for multiple applications in a single file. This feature has been designed specifically to export the raw Journey Analytics data into a CSV file to perform further analysis.

Use the scope and period selectors to choose the application or forms and time period you want to analyze, then select the Report Type, Metrics and any Groups you want to show in the exported file.

To display the Data Export View:

  1. Select Export from the Feature Navigation Panel.

  2. Select the application and time period to analyze.
  3. Select the type of report you want using the data export options.
  4. Click Export.
  5. The CSV file is downloaded to your Downloads folder.
Data Export Options
Options Value Description

Report Type

Fields

 

Sections

 

Summary

Include field level statistics for all fields in the application. This option breaks down the data at the field level for the selected scope and metrics.

Include section level statistics if the user interacts with any field in the section. This option breaks down the data at the section level for the selected scope and metrics.

Include a summary of both field and section level statistics. This option exports a sum of all selected metrics for the selected scope.

Metrics

Completed

Commenced

Abandoned

Completion Rate

Abandoned Rate

Median Validation Errors

Median Mandatory Errors

Median Help Used

Median Field Duration

Median Keystrokes

Only include Completed transactions in report.

Only include Commenced transactions in report.

Only include Abandoned transactions in report.

Only include Completion Rate statistics in report.

Only include Abandoned Rate statistics in report.

Only include Validation Error statistics in report.

Only include Mandatory Error statistics in report.

Only include Help Used statistics in report.

Only include Field Duration statistics in report.

Only include Keystroke statistics in report.

See Transaction Status Flow for more information on transaction statuses.

Group by

Form

Form Version

Day Opened

Browser Type

Device Type

Breakdown data by application or form name.

Breakdown data by form version.

Breakdown data by date transactions were opened.

Breakdown data by browser type.

Breakdown data by device type.

Output CSV File Example