Preferences and Timezone

   Journey Analytics Previously known as Transact Insights.  |   Analytics  |  v5.1 & Higher This feature is related to v5.1 and higher. |   Updated in v18.05 This feature was updated in v18.05. |   Updated in v18.11 This feature was updated in v18.11.

The Journey Analytics Preferences and Timezone can be found on the banner are used to configure the timezone, blacklist filters and whitelist segments.

Timezone

 |   v18.11 & Higher This feature is related to v18.11 and higher.

In v18.11 the current time and date display on the Journey Analytics banner, and is used to change the timezone.

To configure the timezone:

  1. Click on the timezone dropdown on the Journey Analytics banner.
  2. Select your preferred timezone from the dropdown.
  3. Click OK.
  4. To reset the timezone simply select another timezone.

Timezone

 |   v18.05 & Earlier This feature is related to v18.05 and earlier.

In v18.05 the timezone is configured in the Preferences on the Journey Analytics banner.

To configure the timezone:

  1. Select Preferences from the Journey Analytics User Interface.
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  3. Select the General tab.
  4. Select your preferred timezone from the Time Zone dropdown list.
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  6. Click OK.
  7. Click Reset to reset the timezone to the current Journey Manager server's timezone.
Note

The timezone setting also affects the Today's Activity tile in the Dashboard. 

Blacklist Filter

 |   v18.05 & Earlier This feature is related to v18.05 and earlier.

The Blacklist filter will ensure that any transactions that come from a blacklisted source will not be included in any Journey Analytics data analysis. To filter out a specific source of data you can blacklist a specific browser or IP address. You can also edit or remove blacklist filters. 

To add or edit a Blacklist filter:

  1. Select Preferences from the Journey Analytics User Interface.
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  3. Select the Blacklist filters (user) tab.
  4. Click Add Filter.
  5. Click the Filter type dropdown menu.
  6. Select the IP Address or Browser option.
  7. Enter either an IP Address or select a browser from the drop-down list.
  8. Click OK.
  9. To apply more than one blacklist filter, continue to click Add Filter until they are all configured.
  10. To remove a filter, simply click on the trashcan icon.

Segment Whitelist

 |   v18.05 & Earlier This feature is related to v18.05 and earlier.

The Segment Whitelist determines what data should be stored in the Journey Analytics database. The Segment Whitelist feature has been designed specifically as a precautionary measure to prevent any Personally Identifiable Information (PII) from being inadvertently stored in the Journey Analytics database. When segments are sent from a Maestro, Composer or Open UX form, or from Journey Manager, to be viewed in the User Journey or Collab Jobs Views, these segments and their values must be added to the segment whitelist, otherwise they will not be stored in Journey Analytics. For more information on Personally Identifiable Information (PII), see Insights Data Privacy and Security.

Use the Whitelist segments tab to add the list of segments and their associated values that are allowed to be stored in Journey Analytics. You can add multiple segment names and values to the Whitelist. You can also edit or remove whitelist segments from the Preferences settings.

Note

The Segment Whitelist is shared across all Journey Manager environments (DEV, UAT, TEST, STAGING, PROD). Changes to the Segment Whitelist in one environment will be reflected in all environments. You will also need Journey Analytics Administrator access to perform this task. 

To add segments to the Segment Whitelist:

  1. Select Preferences from the Journey Analytics User Interface.
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  3. Select the Whitelist segments tab.
  4. Click Add Segment.
  5. Enter the segment name in the Segmentation field.
  6. In the Segment Type dropdown, select either Discrete or Range and enter the values.
    • For Discrete: Enter one or more Discrete Values
    • For Range: Enter the Minimum and Maximum Values allowed to be stored in the Journey Analytics database

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  7. Click OK or Apply.
  8. Validation of the values and the segmentation names occur and any errors are displayed in red. Green ticks display on the fields to indicate the validation is successful.
  9. Continue to add more than one segment if required.
  10. To remove a whitelisted segment, simply click the trashcan icon.

The contextual help 4ecd34a078d189c3b9354fa495c8e3cbprovides a short note to help complete the fields. For more information on sending segments, see How to Send Custom Milestones and Segments.

Note

To avoid losing any segmentation data, add them to this Segment Whitelist prior to making the application (form) available to users.