Standard Milestones

   Journey Analytics Previously known as Transact Insights.  |   Analytics User |  5.1 & Higher This feature is related to 5.1 and higher.

The following is a list of standard milestones used by Journey Analytics. Do not use these names as custom milestone names.

Milestone Description

Opened

Transaction is created by the user, but no other activity or interaction has been recorded as yet.

Resumed

Transaction is resumed after the user previously saved it.

Started

Transaction is started by some activity or interaction with the application, such as entering data in a field or clicking in a checkbox.

Saved

Transaction is saved by the user.

Submitted

A completed transaction is submitted by the user to Journey Manager.

Completed

A completed transaction is submitted by the user to Journey Manager.

AbandonedBounced

Transaction is abandoned in Journey Manager by the user leaving the application, without interacting with it.

AbandonedStarted

Transaction is abandoned in Journey Manager by the user leaving the application, after starting it.

AbandonedCancelled

Transaction is abandoned in Journey Manager by the user leaving the application, by canceling it.

AbandonedIneligible

Transaction is abandoned in Journey Manager by the user leaving the application, as it is deemed ineligible by, for example, a groovy script.

AbandonedSaved

Transaction is abandoned in Journey Manager by the user leaving the application, after saving, but never returning to it.

AbandonedSubmitted

Transaction is abandoned in Journey Manager by the user submitting the application, but it was not completed due to a post submission delivery service not completing.