Journey Analytics Previously known as Transact Insights. | Analytics | v18.05 This feature was introduced in v18.05.
The Journey Analytics User Journey View is available from v18.05 and presents an easy to follow diagram that illustrates all possible journey paths taken by users through an application. The User Journey View is built by selecting one or more custom milestones pre-configured and sent via Milestone APIs from a Maestro, Composer or Open UX application, or in a groovy/fluent service on Journey Manager.
To monitor changes to User Journeys over time, it is recommended to use form versioning in Maestro to isolate particular versions of a form, and to carefully select the timeframes the specific form versions were in use, to use as a comparison.
Watch the video for an introduction to the User Journey View, Milestones and Segments.
Always check the User Journey View compatibility table to see from which version you can send custom events or segments.
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