Journey Manager (JM)
Previously known as Transact Manager (TM). System Manager / DevOps | v5.1 & Higher
This feature is related to v5.1 and higher.
Manager records different types of errors that occur across all spaces and environments, such as:
Database connections Wrong form data configurations
Manager allows you to view , filter, and search for specific errors.
To view the
error log, select . System > Error Log
Errors are shown page by page, with the maximum number of records per page configured via the
To filter or search the
Error Log by one or more criteria, specify the following settings and click : Search
to reset the search criteria. Clear
To view additional information, click
. This is a great source of information for error troubleshooting and it typically include: Details
Error details, such as Error ID, Time, Type, Name, Message, User Message, Context.
Environment details, such as Environment Name, License Name, TM Version, Journey Manager, Database Type, Deployment Mode, Java Version, Operating System, Time Zone.
Submission details, if present, such as Submission ID, Tracking Code, Organization, Form Space, Form Name, Form Version, Form Type, Release Version, Form Design Server, Form Design Key.
Error stack trace.
to return to the previous page or click Close to save this error as an HTML file on your computer. Download
to export the displayed data as a Microsoft Excel (XLS) file. Export Data
Next, learn about the
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