Event Log

   Journey Manager (JM) Previously known as Transact Manager (TM).  |    System Manager / DevOps  |  v5.1 & Higher This feature is related to v5.1 and higher.

Manager records different events in the Event Log, such as:

  • A user notification for a submission delivery.
  • A notification of a submission is delivered to the organization.
  • A Manager restart or shutdown.

There are the following Event Types in the Event Log:

  • Info – this event describes a Manager management console information.
  • Warning – this event identifies a warning message a user.
  • Error – this event identifies a Manager’s error.
  • Security – this event indicates a security error, for example user accounts and log in authentication errors.

Manager allows you to view, filter, and search for specific system events.

To access the event log, select System > Error Log.

Events are shown page by page, with the maximum number of records per page configured in the users preferences.

To filter or search the event log by one or more criteria, specify the following settings and click Search:

  • Event ID.
  • Submission ID.
  • Event Type.
  • Message text, or part of a message text. The Message Filter provides control on how the message text is used in the search, so select one of these: Like, Not Like, Equal, Not Equal.
  • Start Date and End Date of the event.
  • Transaction Filter with the Includeand Exclude options .

Click Clear to reset the search criteria.

To view additional information, click Details. The example below shows the security event message saying that a user has been locked out.

Click Close to return to the previous page.


The Groovy script execution information is logged in the Event Log.

Click Export Data to export the displayed data as a Microsoft Excel (XLS) file.

Next, learn about the error log.