Journey Manager (JM) Previously known as Transact Manager (TM). | System Manager / DevOps | 21.11 This feature was updated in 21.11.
Journey Manager comes packed with the wide range of features empowering you to create complex customer onboarding and user journey solutions. Some of the main product features have now become its core functionality. Click on each feature to learn more.
Each release of Manager is shipped with new features and bug fixes to provide you with the best-in-class software and to accelerate business agility and improvements across the board.
The key features for each major Manager release are listed below. Click on each release number to view the complete release notes and learn about all features and bug fixes.
Release Key Features | Description |
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New Statuses added for organizations, form spaces, form versions and forms |
Introduced a new set of statuses for organizations, form spaces, forms and form versions, so you have fine control over each of the entities. |
New ServiceUser role |
Scheduled Groovy services now run using the ServiceUser role, which defaults to a admin level role. This role can be limited to enhance the security around these services, if required. |
New CSRF Protection option |
Added the CSRF Protection option to the Workspaces, Workspace and Web-plug spaces. |
Release Key Features | Description |
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A new REST service - Proof of Concept |
A new service which exposes some of Manager's Fluent API via RESTREST or RESTful API design (Representational State Transfer) is designed to take advantage of existing protocols. While REST can be used over nearly any protocol, it usually takes advantage of HTTP when used for Web APIs. end points. |
Fluent API |
We've further expanded the Fluent API to expose more features to help reduce the dependency on the deprecated Core Groovy API:
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Manager installer |
We've enhanced the installer so that for AWS installs using MySQL SSL is enabled by default to improve server security. For more information, see the SSL JDBC Connection Enforcement for MySQL section of the installation guide. Due to components requiring commercial licences, iText, Oracle and Luna dependencies are not included with installs by default. These will need to be deployed separately. For more information, see the Manual Libraries Deployment section of the installation guide. |
Reports |
Remove the PDF export option from the Transaction and Job Licensing reports because it uses iText, which requires a commercial license. |
Release Key Features | Description |
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Core services |
Added support for:
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Release Key Features | Description |
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Azure Cloud support |
Added support for:
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Automatic deployment and testing |
Added support for:
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Release Key Features | Description |
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General Fluent API enhancements |
Added support for:
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Fluent API receipting enhancements |
Added support for:
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Fluent Security Managers support added |
Added support for:
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Form version import enhancements |
Form version import options include Form Function now. |
Removed features |
Removed:
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Release Key Features | Description |
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Workspace API |
Enhanced to support the development of the new help desk persona for the Workspaces, including:
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Fluent API |
Enhanced to reduce the dependency on the Core API and improve upgrade supportability, including:
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Security enhancements |
Improved CORS support for form spaces |
Chromium puppeteer receipt service |
Added a new Chromium puppeteer receipt service to render forms as PDF receipts |
Library upgrades |
Upgraded the dependent libraries, including:
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Removed features |
Removed:
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Release Key Features | Description |
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Workspace API |
Introduced new REST API to support the development of rich UI experiences for ‘Back of House’ staff who support complex workflows and provide help desk functions to end users. The API utilizes Swagger and Spring Security. |
Added a new Maestro form rendering mode which significantly reduces the time it takes to load large forms. This is important as long application loading times can significantly increase the bounce rate with users simply closing the browser window before starting the application. |
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Added a new user authentication event feed to send user login events. Enhanced scheduled purge time and actual purge time for a transaction. |
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Security hardening |
Added support for:
Removed confirmation page and receipting from the Server Monitor Form configuration. |
Library upgrades |
Upgraded the dependent libraries, including:
Removed:
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Platform support enhancements |
Added support for:
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Fluent API |
Added new API. |
Behavior changes |
Enhanced management of submissions' lifetime. |
Removed features |
Removed:
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Release Key Features | Description |
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System event publisher |
Introduced the System event publisher to connect external systems through an AWS SQS queue, in near real time, where the messages can be picked to provide up to date information about the states of form transactions in Journey Manager. |
Library upgrades |
Upgraded the dependent libraries, including:
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Platform support enhancements |
Added support for new Insights, including:
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Fluent API |
Added new API |
Behavior changes |
Enhanced the transaction abandonment and data purging to ensure PII data is removed accordigly. |
Release Key Feature | Description |
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Transact Functions |
Introduced Fluent Functions to allow you to use functional programming within Journey Manager, so you can now write a function once and simply trigger it at whatever points or points you need. |
Continuous Integration |
Provided improved CI-based testing support. Created a definition of what is included in the application package and versioned in GIT or another SCM tool. |
Transact SDK |
Combined developer tools into a unified Transact SDK to provide a single set of tools to help developers make the most of integrating with Transact API's while using Continuous Integration. |
Reference data |
Introduced Transact Reference Data to decouple reference data from the form, decrease the form loading time, and enable you to deploy once and use in many forms. |
Semantic versioning |
Unified versioning across the platform for consistency including full semantic versioning across all forms and services. Semantic Versioning enables two teams to work in parallel on more than one form solution and permits hierarchal management of versions. Additional features include support for up to 3 levels of versions and version branching. |
Security hardening |
Add support for Strict Security Headers to enforce that each HTTP request within authenticated user session is checked to make sure it is the originated source that created the session. The HTTP request's IP Address and Browser User Agent are checked. |
Collaboration Jobs |
Enhanced collaboration jobs to support group sharing. |
Release Key Features | Description |
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Data retention policy enhancements |
Retention duration time is reduced to make sure Journey Manager is used as a system of engagement and not a system of records:
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Transaction history data warehouse integration |
Added the following publishing services to publish transaction history directly to a data warehouse:
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Automated deployments |
Introduced a new script-able install or upgrade mode for deployment automation, which supports Continuous Integration (CI) testing. This mode is beneficial to both hosted services and IT professionals in that it helps to automate provisioning and upgrading, which in turn can improve quality by reducing operator errors. |
Fine grained form space authentication policies |
Enhanced forms authentication policies, which depend on form space they are in. |
Fluent Groovy API |
Added new Fluent service types.
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Application packages |
Added new configurations for Organization Properties, Delivery Channels, and Service Connections. |
Security manger logging |
Introduced a new Security Manager logger that can be used in all Security Manager Groovy scripts. |
Update to latest Maestro form from within Manager |
Enhanced Maestro form updates from Journey Manager, so it uses the latest build of the Maestro form without exporting a Maestro Form Version Archive and then importing it Manager. |
Maestro localization support |
Introduced localization to Journey Manager and Maestro, which allows multiple languages to be added to a single form. This feature allows a form to change languages based on the users of the form. |
Collaboration Jobs |
Form and service version pinning:
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Collaboration Jobs |
History logging, so the state of the job is recorded and logged at the end of each branch of processing completes. |
Release Key Features | Description |
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Fluent Groovy API |
Introduced completely new and improved API, which can be used from Groovy scripts. |
Maestro form version import |
Added support for Maestro form version import defaults, which provides specialized import behavior if a form version archive was created in Maestro. |
Release Key Features | Description |
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Application packages |
Added support for:
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AWS KMS |
Added support for AWS Key Management System (KMS) data encryption in the Cloud Service Enterprise VDC edition. |
Groovy service tests |
Added comprehensive Groovy Services test framework to support accelerated development and development best practices. |
REST API |
Added Transactions, Service Definitions and Groovy Service Invoke REST APIs. |
Security hardening |
Added security role and group grant leases, improved SEM logging support and Apache Mod Security configurations. |
Service improvements |
Added Form Security Filter, Groovy Receipt service types, service versioning support, Groovy Service Logging, improved documentation, service editing and form and service definition Organisation Application Packages. |
Transact Integration Gateway |
Introduced TIG, which provides a light weight on-premise integration module for performing deliveries and proxy calls to internal systems. This module replaces the TIA and TDA modules. |
Detailed information on Manager releases is available from the the Release Notes Sitemap in our Journey Platform resources website.
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