Journey Manager (JM) Previously known as Transact Manager (TM). | System Manager / DevOps | v5.1 & Higher This feature is related to v5.1 and higher.
A submission can be completed or abandoned. Manager considers abandoned transactions as completed transactions, so they can be purged. Abandoned transactions can also be configured to deliver data depending on a threshold value, which determines how incomplete form data was before the transaction became abandoned. Manager stores abandoned submissions along with all other transactions that are part of the transaction life cycle.
Transactions can be abandoned automatically or manually.
Automatic abandonment can happen under varying conditions depending on your Manager configuration:
You can't change this 24-hour abandonment policy time interval.
Manual abandonment can come from:
Next, learn how to view submissions history.