Click View receipt to view the PDF receipt of the selected transaction.
Click Retry delivery to retry delivery of the transaction. This is only available if delivery of a transaction has not been completed, but submission data is still available.
Click Retry delivery from scratch to attempts to deliver the submission using the current delivery details set up in the form after deleting all existing delivery checkpoints for the submission. If no delivery checkpoints exist, this is equivalent to the retry delivery option above.This is only available if delivery of a transaction has not been completed, but submission data is still available.
Click Open Saved Form to open the saved form to allow an administrator to complete the form on behalf of the user. As this is a sensitive operation, this action is only available to administrators whose roles include the permission, Submission Save Edit.
Click Export Data to export the displayed data as a Microsoft Excel (XLS) file.
Temenos is committed to supporting our customers with Journey platform solutions installed in the cloud or on premise. Learn more about our Customer Care Team, and its policies, procedures, and processes.