Journey PlatformPreviously known as the Transact Platform. | Executive
As an executive, you have little to no free time to grasp a new concept or understand a new product, so we have short-listed topics you need to check to get to know our Temenos Journey platform and its products.
First of all, this is all about customer onboardingThe steps required to get a new customer integrated into a new program. These steps may vary business to business., creating easy and smooth customer journeys, helping them to sign up for products they want to. This is not an easy task, but we have expertise and the Temenos Journey platform to make it happen. Our platform enables you to create and manager these customer onboarding journeys where each journey is a single dynamic HTML form or a form bundle that navigate customers through each onboarding workflow. You can think of our platform as a fast and reliable framework to build, implement and deploy these forms and workflows.
The Journey platform is a suite of core products working together to enable customer onboarding journeys. Journey Manager is the most important product and the heart of the platform. It's a complex application web server, written in JavaJava is a programming language that produces software for multiple platforms. When a programmer writes a Java application, the compiled code (known as bytecode) runs on most operating systems (OS), including Windows, Linux and Mac OS. Java derives much of its syntax from the C and C++ programming languages. and GroovyGroovy is a powerful scripting language which runs on the Java Virtual Machine. Across theJourney platform, Groovy is used to create services in Manager. These services are primarily used to create plug-in style systems that interact with Manager. and deployed on a cloud or on-premise, that runs all other products, modules and bespoke solutions. Of course, it's not all that Journey Manager does - it has many other great features, such as form user data prefill, save and resume, and receipt generating to name a few.
Then, we have Journey Analytics that gives you a powerful tool to analyze customer journey experiences, so you can adjust your forms and business logic to continuously improve user experience and reduce the user abandonment.
The list wouldn't be complete without Transact Exchange, which provides a wealth of 3rd party FinTechFinancial Technology, also known as FinTech, is a new industry that uses new technology and innovation to improve activities in finance. It aims to compete with traditional financial methods in the delivery of financial services to customers by improving customer experience, reducing time-to-market, decreasing cost to mention a few. services, so you can easily plug them into your solutions using GroovyGroovy is a powerful scripting language which runs on the Java Virtual Machine. Across theJourney platform, Groovy is used to create services in Manager. These services are primarily used to create plug-in style systems that interact with Manager. scripts.
To make your life easier, we have developed Journey Workspaces, which is the user-friendly, feature-rich business portal for managing application forms and workflows. We've purposely developed the collaboration jobs framework to help you build and manage complex workflows without the need to use Business Process ModelingBusiness Process Modeling Notation (BPMN) is a method of illustrating business processes in the form of a diagram similar to a flowchart. tools.
And, of course, there's Journey Springboard, the out of the box Deposit Account Opening (DAO) application for the US market, which you can use as the best practice to implement your own custom solutions.
Now, this was the brief introduction on our platform. We hope you've clicked a few links above, so you got some good insights. We understand it may be overwhelming at first, but don't worry, you can use our documentation search and the table of content to find out more about each product and how it may benefit you.
Next, learn more about the starter path.
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