Journey Manager System Requirements

   Journey Manager (JM) Previously known as Transact Manager (TM).

Journey Manager acts as an intelligent hub, managing all aspects of the transaction experience and provides the following capabilities to Journey Platform's data collection applications:

  • Managing
  • Monitoring
  • Security
  • Controlling

To deploy a Maestro form, Journey Manager v5.0 or higher is required.

We support the following configurations:


Available as an AmazonAmazon Web Services (AWS) is a comprehensive, evolving cloud computing platform provided by Amazon. It provides a mix of infrastructure as a service (IaaS), platform as a service (PaaS) and packaged software as a service (SaaS) offerings. hosted service, currently provided in the AWS regions US West (Oregon), EU (Ireland) and Asia Pacific (Sydney).

On Premise

Available using the Manager installer. Platform support details are provided later in this document.


  • Google Chrome - current version.
  • Microsoft Edge – current version.
  • Microsoft Internet Explorer 11.0.
  • Mozilla Firefox - current version.

Manager is best provided through Temenos Journey Cloud Service, so you can have new services commissioned in days not months and have additional capacity dynamically provisioned.

For organizations requiring Manager to be deployed on premise, the following platforms are supported.

Certified Operating Systems

Certified Databases

Recommended Hardware

Manager runs best on latest Intel x86-64 Xeon CPU architectures with high CPU performance. We recommend server virtualizationVirtualization is the creation of a virtual resource such as a server, desktop, operating system, file, storage or network to manage workloads by radically transforming traditional computing to make it more scalable., such as VMware ESX, to provide enable better hardware utilization and improve operational support.

Recommended specification for a server deployed with Manager:

  • Intel Xeon Processors 8 Cores with 2.4 GHz or greater clock speed (4 Cores minimum)
  • 16 GB of RAM (8 GB minimum)
  • 100 GB of disk storage

Next, learn about Journey platform support.