Journey Manager (JM)
Previously known as Transact Manager (TM). |
System Manager / DevOps | v5.1 & Higher
This feature is related to v5.1 and higher.
Journey Manager provides form users with receipts that are an uneditable statement acknowledging the data they have submitted. Receipts are an essential part of the form submission process. Receipts are viewable PDF forms generated for all completed transactions and contain unique receipt numbers, which can be used to identify these transactions.
Receipts are primarily delivered by email. There are two options available to send receipts to users via email:
Email the PDF receipt directly to the user as an attachment.
Email a secure link that allows the user to directly download the PDF receipt.
Manager still supports downloading PDF receipts from form confirmation pages. However, this method is not recommended, due to performance scaling considerations.
Manager allows you to use the following orchestrations for receipt generation:
The Process Receipt service submits the receipt in the background. This is achieved by using a load balancing mechanism that queues the receipt to a chosen node (in the above diagram, it's a Node 1, Node 2 or Node 3), which can then be processed by one or more threads, depending on the Manager configuration.
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