Configure a SMTP Server

   Journey Manager (JM) Previously known as Transact Manager (TM).  |    System Manager / DevOps  |  v5.1 & Higher This feature is related to v5.1 and higher.

Manager comes with the SMTPSMTP (Simple Mail Transfer Protocol) is a TCP/IP protocol used in sending and receiving e-mail. However, since it is limited in its ability to queue messages at the receiving end, it is usually used with one of two other protocols, POP3 or IMAP, that let the user save messages in a server mailbox and download them periodically from the server. In other words, users typically use a program that uses SMTP for sending e-mail and either POP3 or IMAP for receiving e-mail. On Unix-based systems, sendmail is the most widely-used SMTP server for e-mail. A commercial package, Sendmail, includes a POP3 server. Microsoft Exchange includes an SMTP server and can also be set up to include POP3 support. server so you can send email notifications to users and operations.

To configure the SMTP server:

  1. Select System > SMTP Email Settings.
  2. Provide the SMTP Server Host and SMTP Server Port.
  3. Enter an SMTP email server user name in the SMTP User field.
  4. Choose a strong SMTP email server user password in the SMTP Password field.
  5. Provide the default email sender address in the Sender Email Address field.
  6. Specify the email server connection timeout in the Connection Timeout (ms) field.
  7. Specify the email server read timeout in the Email Read Timeout (ms) field.
  8. Specify the email server write timeout in the Email Write Timeout (ms) field.
  9. Select the Start TLS Connection checkbox to enable TLSTransport Layer Security (TLS) is a cryptographic protocol designed to provide communications security over a computer network. connection.
  10. Provide the test email address in the Test Email Address field to send a test to.
  11. Click Send Test to verify SMTP configuration by sending an email to the Test Email Address.
  12. Click Save to update the changes.

Next, learn how to view the email queue.