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Transact Platform Support

   Transact Platform This topic is related to all Transact platform products.

Avoka provides a range of products, each of which has its own requirements for running in the cloud or on-premise. This topic provides an overview of these requirements.

Avoka Transact Forms

Forms built with Transact Maestro, Avoka's visual form-building tool, are supported on both desktop and mobile platforms.

Desktop Browser Support

Avoka supports Maestro forms being used on the following desktop browsers.

Browser Version

Apple Safari

Current

Google Chrome

Current

Microsoft Edge

Current

Microsoft Internet Explorer

11.0

Mozilla Firefox

Current

Legacy Desktop Browsers

Avoka no longer supports Internet Explorer 8 (IE8), Internet Explorer 9 (IE9) and Internet Explorer 10 (IE10), as Microsoft no longer provides security patches or fixes for these browsers. As a result, they pose a significant security risk.

For further details, refer to Microsoft's website:

In addition, these legacy browsers do not support modern security standards required for security transactions including:

  • TLS 1.2 which is required for secure credit card transactions (PCI policy)
  • Content Security Policy (CSP) to prevent JavaScript injection (XSS) attacks

With Avoka Transact 4.3.3 and later, customers must explicitly configure their environments to support IE10, IE9, or IE8. The default Transact Manager configuration does not support these browsers. Customers enabling support for legacy browsers do so at their own risk.

Mobile Browser Support

Avoka supports Maestro forms being used on the following mobile browsers.

Browser Version

Apple Safari on iOS

7.0 or later

Google Chrome

4.0 or later

Avoka tests Avoka Transact forms across a wide range of browsers on mobile devices including those from Apple, Samsung, HTC, and Nokia.

Avoka does not support Microsoft Windows Phone 8 device as these are EOL by Microsoft, and we do not support Windows 10 Mobile phone devices as these have not been successful in market and are scheduled EOL in 2019 by Microsoft.

Avoka performs exhaustive testing across market leading devices and browsers. However, the proliferation of mobile platform combinations (mobile device + OS + patches + browser) preclude us from testing Maestro form functionality against all mobile platform combinations.

Note

If you're using the Avoka TransactField App in a Bring Your Own Device (BYOD) deployment model, we recommend testing Transact forms against your target devices.

Avoka Transact Manager

Avoka Transact Manager manages, monitors, secures, and controls Avoka Transact's data collection applications. Transact Manager is an intelligent hub for managing all aspects of the transaction experience.

Cloud Deployment

Transact Manager is available as an Amazon hosted service in three AWS regions: US West (Oregon), EU (Ireland), and Asia Pacific (Sydney).

Browser Support

Transact Manager is supported on the latest version of Google Chrome, Mozilla Firefox, Microsoft Edge, and Microsoft Internet Explorer 11.0.

On Premise Deployment

On-Premise deployment is available using the Transact Manager installer.

For organizations deploying Transact Manager on-premise, the following platforms are supported:

Certified Operating Systems

  • Microsoft Windows Server 2016, 2012 or 2008 R2 64 bit Edition on Intel x86-64.
  • CentOS Linux 7 on Intel x86-64 (recommended).
  • CentOS Linux 6 on Intel x86-64 (supported).
  • Oracle Linux 6 (Unbreakable Enterprise Kernel) on Intel x86-64 (supported).
  • Red Hat Enterprise Linux Server AP 6 on Intel x86-64 (supported).

Certified Databases

  • AWS Aurora RDS (MySQL-Compatible Edition).
  • Microsoft SQL Server 2017, 2014, 2012.
  • Oracle MySQL 5.7 (recommended), 5.6 and 5.5 (supported).
  • Oracle RDBMS 12c and 11g.

Recommended Hardware

Transact Manager runs best on latest Intel x86-64 Xeon CPU architectures with high CPU performance. Avoka recommends server virtualization, such as VMware ESX, to enable better hardware utilization and improve operational support.

These are the recommend specifications for a server deployed with Avoka Transact Manager:

  • Intel Xeon Processors 8 Cores with 2.4 GHz or greater clock speed (4 Cores minimum).
  • 16 GB of RAM (8 GB minimum).
  • 100 GB of disk storage.

Avoka Transact Maestro

Avoka Transact Maestro is web-based design tool for creating forms hosted on the Transact Manager platform.

Cloud Deployment

Transact Maestro is available as an Amazon hosted service in three AWS regions: US West (Oregon), EU (Ireland), and Asia Pacific (Sydney).

Browser Support

Transact Maestro is supported on the latest version of Google Chrome (recommended) and Mozilla Firefox.

Recommended PC Specification

Avoka recommends the following minimum PC hardware specification for Maestro users:

  • Operating System: Microsoft-supported versions of Windows 7 and Windows 10, and Apple-supported versions of macOS.
  • RAM: 8GB.
  • CPU: Intel Core i5 or above.
  • Resolution: 1920 x 1080 or larger.
  • Disk Space: 10GB freely available.

Transact Manager Requirements

To deploy a Maestro form, Transact Manager v5.0 or higher is required.

Avoka Transact Composer

Avoka Transact Composer is an Adobe Flash-based design tool for creating forms hosted on the Transact Manager platform. Composer has been superseded by Maestro but is still used by some customers.

Cloud Deployment

Transact Composer is available as an Amazon hosted service in three AWS regions: US West (Oregon), EU (Ireland), and Asia Pacific (Sydney).

Adobe Flash Requirements

Transact Composer requires a browser supporting Adobe Flash Player, or the Adobe AIR runtime environment for desktops.

Browser Support

Transact Composer is supported on the latest version of Google Chrome, Microsoft Edge, Mozilla Firefox, and Internet Explorer 11.0.

Note

Composer is built with Flash, which is scheduled for deprecation in 2020. Once this happens, Composer will need to be run via Adobe Air.

Hardware

  • Operating System: Microsoft-supported versions of Windows 7 and Windows 10, or Apple-supported versions of macOS.
  • RAM: 8GB.
  • CPU: Intel Core i5 or above.
  • Resolution: 1920 x 1080 or larger.
  • Disk Space: 10 GB freely available.

Avoka TransactField App

The Avoka TransactField App is supported on the following platforms:

  • Apple iOS 7 or later.
  • Google Android 4.0 or later.
  • Microsoft Windows 8.1 devices via the Windows Store.
  • Microsoft Windows 7 or later PCs with Windows App.

Transact Integration Gateway Platform Support

The Avoka Transact Integration Gateway is a lightweight software appliance for deploying on-premise to enable hybrid cloud Transact integration.

The Transact Integration Gateway supports the following platforms:

Certified Operating Systems

  • Microsoft Windows Server 2012 or 2008 R2 64 bit Edition on Intel x86-64
  • CentOS Linux 7 on Intel x86-64 (recommended)
  • CentOS Linux 6 on Intel x86-64 (supported)
  • Red Hat Enterprise Linux Server AP 6 on Intel x86-64

Recommended Hardware

Transact Integration Gateway runs best on latest Intel x86-64 CPU architectures. We recommend server virtualization such as VMware ESX to enable better hardware utilization and improve operational support.

Transact Integration Gateway has modest server requirements:

  • Intel x86-64 Processors (2-4 Cores)
  • 4-8 GB of RAM
  • 100 GB of disk storage.

See the ÔÇťAvoka Transact Integration Gateway Installation Guide" to help plan on-premise deployments.