Remove a User Account

   Journey Manager (JM) Previously known as Transact Manager (TM).  |    System Manager / DevOps  |  v5.1 & Higher This feature is related to v5.1 and higher.

If a user account is not required any more or you want to stop the user from logging into any spaces or modules, Manager provides you with two options:

  • Deactivate the user account.
  • Remove the user account.
Note

We recommend deactivating a user account rather than removing it.

You can also configure your security manager in such a way that it automatically makes a user account inactive when the user hasn't logged onto the server for a specified duration of time.

Deactivate a User Account

You can deactivate a user account to prevent a user from logging in successfully using their credentials. Their details, however, will be preserved in Manager. Submissions made by a user are preserved even after their user account is deleted, but the submissions will no longer associated with a user account. Deactivation of a user account can be reversed by reactivating the user account.

To deactivate a user account:

  1. Select Security > User Accounts.
  2. Locate the user account and click Edit.
  3. Click the User tab and select Inactive from the Account Status dropdown list.
  4. Click Save to update the changes.
Note

To reactivate the user account, select Active from the Account Status dropdown list.

Remove a User Account

Note

When you remove a user account, Manager irrevocably removes all data associated with the user account, such as transactions and collaboration jobs. This action can't be rolled back.

To remove a user account:

  1. Select Security > User Accounts.
  2. Locate the user account and click Remove.
  3. Click OK to confirm.
Note

You can't remove the user account you are currently logged in as.

Note

Even after a user account has been deleted, the changes that the user made to the system are still visible in the audit log.

Next, learn how to create a user account.