Journey Workspaces is an integral module of the Temenos Journey Platform that enables your organization to improve your customers' experience with onboarding assistance, rapid resolution, and communication of progress, regardless of the channel they are applying from. Out of the box, Workspaces includes the features you need to accomplish your business objectives.
|Review||Review capabilities for pending applications that need manual action.|
|Support||Support staff can quickly and easily find any application to provide assistance.|
|Assist||Assisted channel staff can kick start the application process and monitor progress.|
|Manage||Task management capabilities for managers and supervisors.|
|Applicants||A self-service portal where authenticated applicants can manage applications.|
Journey Workspaces documentation is available to download as a single PDF file.